About Shipping [Domestic]

We offer nationwide shipping within Japan.
We strive to deliver your orders promptly and with great care.

■Shipping Carrier
・For domestic deliveries, we use Sagawa Express.
・Please understand that we cannot accommodate requests for specific shipping carriers.

■Estimated Delivery Time
・Orders are typically shipped within 3 business days of completion (excluding certain periods like the New Year holidays).
・If you pay by credit card, shipping may take longer due to the card company's approval process.

■Shipping Fees
・All domestic shipping is free of charge nationwide.

■Delivery Date & Time Specification
・You can specify your preferred delivery date and time slot when placing your order.
・Available time slots are as follows:
Morning / 12 PM – 2 PM / 2 PM – 4 PM / 4 PM – 6 PM / 6 PM – 8 PM / 6 PM – 9 PM / 7 PM – 9 PM
※Please note that we may not be able to deliver at your requested date or time due to certain regional limitations or traffic conditions.

■Safety Service (Valuables Handling)
・To ensure the safe delivery of your valuable items, we use a "Safety Service (Valuables Handling)."
・Applicable items will be handed directly to you and cannot be left in a delivery locker.
・Depending on the item's size and contents, it may be delivered via standard shipping.

■Request Regarding Item Reception
If an item is returned to our store due to reasons such as long-term absence, refusal to accept delivery, or an incorrect address after shipment, we will charge you for the following actual costs:

【Charges】
・Round-trip shipping fees
・Cash on Delivery (COD) fee (if COD was used)
・Return handling fee and packing material costs
※Please note that we may refuse reshipment after a return. Even if reshipment is possible, the shipping cost will be cash on delivery (borne by the customer).

【Future Orders】
We may decline future orders if any of the following apply:
・If actions that impede our operations, such as refusal of receipt or no contact, are confirmed.
・If multiple orders that were not received for legitimate reasons are confirmed.
※To prevent issues, please double-check your address, phone number, and desired delivery date/time when placing your order.