Payment
We accept the following payment methods.
Please select your preferred method when placing your order.
・Credit Card Payment
・Bank Transfer
・Cash on Delivery (COD)
・PayPal
・UnionPay Card Payment
※Please note that we cannot change your payment method after your order has been confirmed.
For all payment methods, if payment or necessary responses are not received by the deadline specified by our store, your order will be automatically canceled.
For orders placed after 12:00 PM (noon), payment instructions and other guidance may be sent on the next business day or later.
If you do not receive an email from us, please check your spam folder and email settings, then contact customer service.
Credit Card Payment
The following credit cards are accepted:
VISA / Mastercard / JCB / American Express / Diners
You can choose from the following payment options: "Lump-sum payment," "Bonus lump-sum payment," or "Installment payments" (the number of available installments varies depending on your card company).
※The available payment methods may vary depending on your contract details and your credit card company
Our store only accepts cards compatible with 3D Secure (identity verification service).
→ [3D Secure (Identity Verification Service) ]
Bank Transfer
After the final inspection of your item, we will send you an email containing the bank transfer details.
Please complete the transfer within 3 business days, including the day the email was sent.
If payment is not confirmed by the deadline, your order will be automatically canceled at 10:00 AM the following day.
■ Important Notes
・Transfer fees are to be borne by the customer.
・If you are making a transfer under a name different from the order placer, please notify us in advance. If we cannot confirm payment due to a name mismatch, we may not be able to ship your order.
・The Company is not responsible for transfers mistakenly made to an incorrect account. Please ensure all details are correct before proceeding with the transfer.
【In Case of Overpayment or Underpayment】
Overpayment: We will refund the amount minus any refund processing fees.
Underpayment: We will ship your order after confirming receipt of the additional payment. Please note that additional transfer fees will also be borne by the customer.
Cash on Delivery (COD)
When you receive your item, please pay the delivery driver in cash.
COD Handling Fee: ¥1,000 (excluding tax)
Cash on delivery is only available for cash payments. Credit cards, electronic money, and debit cards cannot be used for COD payments.
※Please note that due to system limitations, the cash-on-delivery (COD) handling fee is not displayed during the checkout process. After we confirm your order, a flat COD fee of ¥1,000 (excluding tax) will be added to your total as part of the shipping charges. Thank you for your understanding.
■ Delivery Address Confirmation
・After the final inspection, we will contact the customer to confirm the delivery address. We will generally contact you by phone, but if you are unavailable, we will send an email.
・If we don't receive a reply or a call from you by the deadline (generally within 3 days, including the day of our initial contact), your order will be canceled.
■ Important Notes
・Depending on when you reply, we may not be able to accommodate your requested delivery date and time.
・If the total amount of "Item Price + COD Handling Fee" exceeds ¥300,000, Cash on Delivery is not available. Such orders will be automatically canceled.
・If an order placed with Cash on Delivery (COD) is returned due to refusal to accept delivery, prolonged absence, or similar reasons, future payment methods for that customer will be restricted to prepayment only.In such cases, even if you select Cash on Delivery, we may ask you to change your payment method. Please understand that if you do not agree to the change in payment method, we may have to cancel your order.
【3D Secure (Identity Verification Service)】
To ensure our customers can use credit card payments with peace of mind, we've implemented 3D Secure, an identity verification service aimed at preventing "spoofing" and unauthorized use by third parties.
※Please note that credit cards not compatible with 3D Secure cannot be used.
■ What is 3D Secure?
3D Secure is an authentication service that verifies the cardholder's identity during credit card payments. Currently, 3D Secure 2.0 is the mainstream, offering enhanced security and convenience.
In addition to traditional password entry, it supports the following authentication methods, enabling more secure and smoother transactions:
・One-time passwords (e.g., SMS authentication)
・Authentication notifications via smartphone apps
・Biometric authentication like fingerprint or facial recognition, etc.
The service names for 3D Secure by each brand are as follows:
Visa: Visa Secure
Mastercard: Mastercard Identity Check
JCB: J/Secure
American Express: American Express SafeKey
Diners Club: ProtectBuy
■ How to Use
1. Check if your credit card is compatible with 3D Secure 2.0.
※If your card issuing company does not support 3D Secure, you will not be able to use card payment at our store.
2. Confirm that your identity verification information is registered with your card issuing company.
Many cards are compatible with 3D Secure 2.0 without special setup, but SMS authentication, app notifications, or biometric authentication may be required depending on the transaction details.
For details on authentication methods and setup status, please check the contact information on the back of your card or the issuing company's website/app.
■Important Notes
・For enhanced security, we require identity verification via 3D Secure. Incompatible cards cannot be used.
・Please note that if authentication fails, the payment will not be completed, and your order will be invalid.
・Always use a credit card in your own name.
【Attribute Verification】
■What is Attribute Verification?
To prevent unauthorized credit card use, our store conducts attribute verification for credit card transactions.
Attribute verification confirms whether the following information you provided during your order exactly matches the information registered with your credit card company:
・Your Name
・Your Address
・Your Phone Number
In recent years, credit card fraud by third parties has rapidly increased.
To protect your valuable card information and ensure secure transactions, our store implements the following measures:
・Only 3D Secure compatible cards can be used.
・Verification of consistency between your order information and card company registration information (attribute verification).
Please note that due to this verification process, even if there are no issues with your order, shipping may take an additional 2–3 days longer than usual.
■Results of Attribute Verification
If the attribute verification reveals a discrepancy between your order information and card information, we will contact you via email. Please be sure to check your email from us after placing an order.
Here are some common reasons why an attribute mismatch might be determined:
Typical Cases of Attribute Mismatch
・You've moved but haven't updated your address with the card company.
・You've changed your mobile phone number but haven't updated it with the card company.
・Discrepancy between your mobile phone number and home phone number.
・Using a family member's credit card for a purchase.
If attributes do not match or cannot be confirmed, credit card payment will not be available.
If we do not receive a response from you within 3 days of our contact, your order will be automatically canceled.
Furthermore, for prepaid or charge-type credit cards, attribute verification may not be possible depending on the card type.
In such cases, if attribute verification cannot be performed at the time of your order, we may have to cancel your order.
For customers who need expedited shipping or desire a guaranteed transaction, we recommend using payment methods other than credit card, such as bank transfer or cash on delivery.
This verification is a crucial step to protect your important information and ensure a secure shopping experience.
We apologize for any inconvenience, and we sincerely appreciate your understanding and cooperation.
