About orders

【Order Cancellations and Changes】
Please note that we generally do not accept cancellations or changes to orders once they have been confirmed.
We kindly ask that you thoroughly review your order details before confirming your purchase.

【Returns & Exchanges】
Due to the unique nature of our items, we generally do not accept returns or exchanges for reasons related to customer convenience.
We kindly ask that you thoroughly review the item descriptions and photos on the item page before making a purchase.
In unavoidable circumstances where we do accommodate a return or exchange, any refund issued may be less the round-trip shipping fees and bank transfer fees incurred for the refund process.

■ Eligibility for Returns & Exchanges
We will only accept returns or exchanges in the following cases:
・If you received an item different from the one you ordered
・The item has significant damage or a defect.
・The item is confirmed to be a counterfeit.
If any of the above apply, please contact us within 3 days of product arrival via email or our inquiry form.
※All vintage items available on our site are provided after being carefully authenticated one by one by experienced professional buyers. We take every possible measure to verify authenticity. In the unlikely event that an item you purchased is determined by us to be not genuine, we will issue a full refund.
※While we pay close attention to item quality, please understand that vintage items may show some signs of use, minor wrinkles, or fraying due to their age. When purchasing, please acknowledge this point. Items with minor imperfections that do not affect usability are not eligible for order cancellation, return, or exchange.
※Due to the nature of vintage items, a unique scent from storage or age may be noticeable. Unless it's an abnormal condition such as a strong perfume or cigarette smell, these are not grounds for return or exchange.
※Please note that the actual color of the product may differ slightly from the images due to your computer or smartphone model and monitor settings. We do not consider discrepancies in image color to be our fault.
※After your item arrives, please open the package and inspect the item as soon as possible.
※We cannot process returns or exchanges without prior notification.

■ Cases Where Returns & Exchanges Cannot Be Accepted
・Customer convenience reasons, such as size differences or discrepancies from your imagined item.
・item that have been used once.
・Item with damage, stains, or odors caused by the customer.

■ Return & Exchange Procedure
1.Contact us within 3 days of item arrival.
2. We will confirm the details and guide you on the return method and next steps.
3. After the item is received and inspected, we will process your refund.
※Refunds will be processed according to the original payment method used (e.g., credit card, PayPal). Please note that it may take several days to several weeks for the refund to be reflected.

■ Important Notes
・We specialize in vintage items. Please understand that signs of use and unique textures due to age are characteristics of these items.
・We make every effort to describe the item's condition as detailed as possible on the item page. If you have any questions, please feel free to inquire before placing your order.
・Since many of our items are one-of-a-kind, we may issue a refund instead of an exchange if an exact replacement is not available.

■ For International Customers
We welcome international orders and strive to ensure a secure experience for all our customers. When requesting a return or exchange, please review the above guidelines and also keep the following points in mind:
・Unless the fault lies with our store, all costs related to international returns, including shipping fees, customs duties, and customs clearance procedures, will be your responsibility.
・To prevent issues, we will arrange for the shipping carrier for international returns. If you wish to return an item, you must contact us in advance.
・Please clearly mark the customs declaration form (invoice) as "Returned Goods" to help prevent customs duties and clearance problems.
If you have any questions, please don't hesitate to contact us.